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Leading Digital Agency - Office Assistant


As an Office Assistant, you will support the Studio Services team in the effective and timely delivery of services. You will service both internal and external clients.


Handle basic maintenance tasks safely, practically and with strong attention to detail.
Organise and oversee any on-site maintenance and minor repairs.
Manage contractors on site and ensure they comply with all H&S legislation. Report all building issues to the Studio Manager.
Monitor the outward appearance of the agency to ensure that our studio environment is tidy and fit for purpose at all times.
Carry out tasks on our daily checklist at appointed times throughout the day, ensuring that they are performed to a consistently high standard and on time. These tasks include ensuring adequate lighting; comfortable temperature and a safe working environment; fruit distribution; studio equipment checks and maintenance.
Always be fully aware of the daily meeting-room schedule. Be able to plan, prioritise and complete the set-up and clear-down of all meeting rooms effectively and on time.
Proactively tidy and organise our post room, stock rooms, stationery and communal areas.
Stock replenishment: stock vending machines, water coolers and stationery areas.
Order catering for meetings, events, stationery areas and kitchen.
Work with client teams and suppliers to create bespoke menus for important meetings and pitches.
Assist with binding and laminating of documents.
Assist with the organisation and set-up of internal events and moves. Contribute to event ideas and always strive to improve.
Manage and build relationships with our preferred suppliers.
Support the front of house team with cover when necessary on Reception. Meet and greet guests, answer calls, book couriers and sign for incoming packages.


Make a positive contribution to the team and receive positive feedback.
Receive a consistently high level of internal and external client satisfaction.
Constantly strive to improve service levels, processes and procedures.
Cultivate and build successful partnerships with clients, guests and colleagues.


Excellent customer service and client focus.
Good attention to detail.
Good interpersonal skills, including good communication skills.
Knowledge of MS Office, including Outlook.
Resourceful and always striving for solutions.
Good organisational skills.


Due to the responsibilities of this role, the working hours will be 8am until 4.30pm and/or 8.30am until 5pm with one hour for lunch, Monday to Friday. Internal events mean these hours will sometimes be extended.
Dress code: all black uniform in autumn/winter; white and black in spring/summer. Clothing allowance provided quarterly.


Up to £24,000 dependent on experience

  • Contact:
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  • Created
    Friday, 21 February 2020

Join Pulse


We exclusively represent many of London’s leading creative and media companies. If you would like to register as a candidate, please call us or email CV to recruitment@pulseltd.co.uk


"Joining Pulse has been my best career move to date. I set my sights high and, not to be daunted, the team at pulse did everything in their power to help my (somewhat ‘overambitious’) dream become a reality. Thanks to their dedication to my cause and their unwavering support, I have landed my dream job at Saatchi & Saatchi and couldn't be happier. I couldn't have done it without them and would like to take this opportunity to thank all of the team for all their help in getting me here.."

Bonnie O'Hara