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One of the UK’s fastest growing and inspiring PR/Communications Agencies is recruiting an Office Experience Manager to join their dynamic team.

Office Experience Manager responsibilities include:

Office Experience & Office Culture

Developing an overarching approach for the office, with input from the Management team, to elevate their client, guest and staff experience; from the entering the office to the experience within

Working closely with interior decorator/s to keep the office look and feel maintained to a very high standard.

Working with the Café Manager to develop social initiatives, i.e Friday Drinks, and managing external providers

Going above and beyond to proactively suggest ways to enhance the office; i.e. branded merch for new starters, a signature scent, sound/ speaker systems, mood lighting etc

Assisting the Experiential Manager on logistics for staff entertaining and parties

Managing Office Staff

Managing the Receptionist and Café Manager, delegating tasks to them and ensuring they can do their roles effectively

Conducting check ins and reviews for the Receptionist and Café Manager, in accordance to the HR teams' timelines

Office Management

Ensuring the cleanliness/tidiness of the office is at a high standard; including the kitchens, communal areas and meeting rooms (supported by the Receptionist and Café Manager)

Daily set up of the Board Room, ensuring it is ready for the day – tea set up and fruit platter, and ensuring coffee orders are taken for first meet of the day (potentially with use of iPad)

Developing a process for deliveries and storage to ensure optimum space use, working with the account teams to ensure it is adhered to

Overseeing the Front of House and reception area, ensuring there is always cover i.e. when the receptionist is on a break / sick

Preparation for client / new business and internal meetings (ie Board Meetings), to include ordering catering or additional items required, technology checks to ensure equipment works and supporting the teams to upload presentations

Developing and approving orders for catering stock and cleaning items/ alongside the Café Manager (working from an approved budget)

Ordering all office supplies and assisting with financial reconciliations

Overseeing general office repairs/maintenance

Stocktaking and ordering of office supplies; including printer cartridges, paper, stationary etc

Ensuring the receptionist manages the subscriptions i.e magazines / newspapers

Keeping a comprehensive office budget spreadsheet on general spend

Providing weekly reports on the office operations for DMD’s UK Weekly Operational Report

Facility Management

Facilities management; waste, utilities, cleaners, internet providers (ensuring a good service and payment process for finance ie. supplying POs)

Being the main point of contact for the Building Management / Reception and dealing with issues like air conditioning, alarms, lifts, entry fobs, security

Ensuring office equipment, hardware and furniture is in working order

Keeping logs of office equipment and completing a starters and leavers equipment checklist; i.e. the allocation and return of laptops

Ensuring the office complies with statutory requirements e.g. PAT testing, Alarm service, general maintenance arrangements, and that we have dedicated First Aid and Fire Wardens

Being the main contact for IT matters with the external provider, including providing feedback / managing any issues with their service

Skills /Experience:

Proven Office Manager experience

Excellent organization skills

Ability to use a range of office software, including Outlook and Excel.

Report writing.

Superb attention to detail.

Experience in managing office support staff

Experience in managing financial budgets

Proven experience in managing an office move


From £38,000-£46,000 dependent on experience

  • Contact:
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  • Created
    Thursday, 03 February 2022

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We exclusively represent many of London’s leading creative and media companies. If you would like to register as a candidate, please call us or email CV to recruitment@pulseltd.co.uk


"Joining Pulse has been my best career move to date. I set my sights high and, not to be daunted, the team at pulse did everything in their power to help my (somewhat ‘overambitious’) dream become a reality. Thanks to their dedication to my cause and their unwavering support, I have landed my dream job at Saatchi & Saatchi and couldn't be happier. I couldn't have done it without them and would like to take this opportunity to thank all of the team for all their help in getting me here.."

Bonnie O'Hara