The core responsibilities of this role is to support the key Directors on this global account for one of the most creative and disruptive Advertising Agencies in the world. An initial 6 month fixed-term contract with a view to go permanent upon completion, this role requires a love of Admin, a can-do attitude and tons of enthusiasm!

Your key responsibilities will be:

• Diary management for members of the London leadership team o specific Account, including Creative & Design Directors and Strategy Directors.
• Liaising with other departments, producers, account managers, and clients to schedule and manage meetings.
• Hosting and setting up client meetings
• High-level time management, plus the ability to manage expectations on requested tasks
• Processing of complex time sheets and support with HR deadlines and processes
• Planning and booking of international travel
• Processing of expenses
• Agency event planning; working with group leads and other business leaders to deliver cultural agency events.
• Tracking of and completing admin for your directors' direct reports holidays - ensuring they are processed and, in diaries.
• Submitting your directors' holidays requests, ensuring these are in diaries and also flagging holidays to the creative resourcing department for creative directors
• Manage all new starter inductions for your directors' teams or new direct reports, working with recruitment and HR to ensure every new starter has the best start and welcome.
• Ad hoc support for other Agency leads and Directors

To be considered, get your CV across today and don't miss out on this opportunity to join one of London's most iconic Creative Agencies!!

Initial six-month contract

£33,000 per annum

Hybrid - 3 days a week in the office

Based in the heart of Soho, our client is a world-renowned Creative Agency who has been behind some of the most iconic adverts in history. They are looking for a Receptionist/Junior PA to join the London team in a diverse and crucial role which will drive the culture of the whole Agency. Working in this dual role, no two days will be the same, and duties will include, but are not limited to:

• Maintaining the reception area, ensuring brand and values are implemented through reception
• Ensuring front of house looks immaculate at all times, checking meeting rooms are left in impeccable shape
• Meet and greet guests in reception, making them feel special, welcome and at home
• Recognising key clients, greeting them by name, know who they are meeting with, which team they work with, building relationships with them.
• Knowing what meetings are taking place each day and where, personally taking clients to the right meeting room or showing them where they can work when necessary
• Ensuring clients are shown how / where to work if required
• Ensuring calls are answered efficiently
• Maintain Reception material such as senior management lists
• Liaising and working closely with PAs to ensure that everything runs smoothly
• When problems arise, be solution-focused and work with Line Managers to overcome and prevent problems going forwards
• Maintaining confidentiality and sensitivity at all times
• Demonstrating clear communication, attention to detail and reliability
• Managing executive diaries to ensure that their day runs smoothly
• Preparing decks so they are fully ready for any upcoming meetings
• Planning and executing a travel itinerary so that meetings are never missed and enough time is left
• Assist with presentation preparations and assisting with run-throughs
• Ad hoc support to make Execs feel fully prepped

This is a brilliant role which could act as a stepping stone into one of the most notorious and renowned Agencies in the world - you don't want to miss out on this one so apply now!!

Permanent

Up to £28,000 dependent on experience

One of London’s most creative Studios is now recruiting a friendly and energetic Reception Manager to join their team and ensure their reception and office is managed in an efficient, responsive and professional manner. You must have a cheerful disposition, a can-do attitude and be able to work well within a team!

Key areas of responsibility for this role will include:

Ensuring the successful delivery of an unrivalled, first-class Front of House service, for all Clients and people attending the Studio.

Management of the Front of House Reception team and Runners, including their rotas, ensuring adequate cover is always available. Arranging temporary cover as required.

Actively participating in recruitment for your team.

Conducting probation & annual reviews for your team, aligning their career development with opportunities across the Studio if possible.

Holiday management and approval for your team.

Working with Management and various external building services contractors (including Security), you ensure the Studio is always clean, safe and maintained to the highest possible standards.

Developing, refining and communicating processes relating to Front of House where necessary.

Management of stock and supplies for the whole studio (and any events), requesting payment approval when necessary.

Creating welcome packs for all new employees, replenishing stock when needed.

Welcoming new hires to the team on their first day, providing tours and supporting the process as needed.

Studio Administrative Support, including but not limited to:

arranging travel, booking off-site meetings, sending weekly/daily studio schedules and updates, meeting room booking and preparation, booking taxis and couriers.

Management of Petty Cash.

Purchasing studio equipment and technology as required.

Invoice approval, for your team and supplies.

Job Book management

Executive Support for Management team, as necessary.

Assisting with planning and coordinating social and client events.

Keeping track of events / holidays / days to celebrate in the studio and arranging necessary treats / decorations / supplies.

Core Skills

• Previous Head Receptionist and Team Management experience

• Friendly, energetic and approachable

• Shows initiative and adopts a pro-active approach

• Reliable

• Confident

• Must be organised

• Is consistently positive even under pressure

• Self-starter with a hands-on approach

• Proactively takes on the challenge of unfamiliar tasks

• Actively participates in continual professional development

• Acts with discretion, integrity and professionalism at all times

• Positive outlook, seen as committed and enthusiastic

• Manages and prioritises workload effectively and when necessary seeks help

• Successfully handles multiple tasks

This award-winning agency offers a great working environment and works with some of the best clients worldwide.

Permanent

£45,000-£50,000 dependent on experience

One of the world’s leading and most creative advertising agencies is looking for a receptionist to join their dynamic front of house. Based in beautiful offices in the heart of London, this really is a most desirable agency to become part of and offers an amazing working environment.

Job Outline:

To serve as a coordination point between the internal operations of the agency and the external world of their clients, remembering that the Receptionist is the first front line person.

To answer all Switchboard calls in a timely and professional manner, following the general standards and procedures.

To provide professional support to the Operations, ensuring that company standards are maintained and that client expectations are met within the agreed objectives for the location.

Reception Duties:

The main day-to-day job duties include, but are not limited to the following:

• Answer the telephone (main switchboard and reception) in a polite, friendly and professional manner at all times to agreed standard.
• Meet and greet clients and visitors (including offering drinks and making them feel welcome) and to inform relevant parties of their arrival.
• Register all arriving clients following security policies and procedures.
• Keep a track of your guests, know who they are waiting for and which meeting room is booked for them.
• Up-keep the general reception area.
• Have full knowledge of the Room Booking System
• Ensure meeting rooms are tidy, stationary stocked and correctly set up for upcoming meetings.
• Maintain a comprehensive and accurate working record of room bookings.
• Take bookings for meeting refreshments, breakfasts and lunches.
• Check next day’s bookings & make amendments as necessary.
• Serve as an information source for clients.
• To report any faults in meeting rooms and Reception areas.

Office Duties:

• Office service admin (Outlook photos, staff movements, update telephone lists).
• Ad hoc administration support.
• Service helpdesk (log faults, repairs, liaise with IT support when required).

To provide an excellent standard of client service.

Essential skills:

• 5* Reception skills
• Well Presented and immaculately groomed at all times.
• Polite, tactful and diplomatic
• Energy, Confidence and enthusiasm
• Ability to work under pressure
• Able to communicate in a calm professional style
• Excellent telephone manner and interpersonal communication
• Customer and Client focused
• Able to pre-empt a situation
• Reliable, Flexible and adaptable

Benefits:

• Scope for Development & cross training at other sites
• Learning and Training Opportunities

To be considered, get in touch ASAP and don't miss out on this fantastic opportunity.

Permanent

Up to £25,000 dependent on experience

If you are immediately available and looking for temporary or contract roles within some of London's leading media companies (within Advertising, Marketing, Creative, Content, PR, TV, Film, Post-Production, Fashion and many more) then don't hesitate to get in touch with us.

We are recruiting for roles at all levels, from Runners & Receptionists, Team Assistants, all HR positions, Talent Acquisition, Office Managers, PAs and EAs and many more besides - with competitive hourly rate depending on the role.

If you want to work in some of London's top Media and Fashion companies, we would love to hear from you so please get your CV in today!

Job Types: Full-time, Part-time, Temporary, Contract

Job Types: Full-time, Part-time, Temporary, Contract, Freelance

Salary: £10.50-£30.00 per hour